Privacy Policy

Last updated: 2026

Information we collect

When you request a demo or contact us, we collect the details you provide: your name, business name, email, phone number, industry and the description of your operational challenge. When you use the NEXORA platform, we process customer enquiries on behalf of your business.

How we use information

We use your information to respond to your enquiry, deliver and support the service, and improve the product. We do not sell personal information.

Customer conversation data

Conversations handled by NEXORA on behalf of your business belong to your business. You can request an export or deletion at any time.

Sub-processors

We use third-party infrastructure providers for hosting, messaging and payments. Integrations are only enabled when your business connects them.

Security

We follow secure development practices, restrict access to production data and never expose API credentials in client-side code.

Contact

Questions about privacy can be sent to hello@nexora.ai.